If you purchased a Series 100 or Series 4000 Cash Drawer:
Your cash drawer leaves the factory in the unlocked lock position as the keys are located inside the cash drawer. They will be secured to one of the bill hold downs within the insert till. You can remove the keys by squeezing the bill down and sliding the keyring loose.
If you purchased a Vasario Series Cash Drawer:
Your keys leave the factory in a small plastic bag taped to the bottom of the cash drawer. On occasion during shipping the keys come loose and fall into the bottom of the plastic bag that is around the cash drawer. If your keys are not taped to the bottom of the cash drawer, check the plastic bag before discarding the packaging.
Don’t know what cash drawer you have? No problem. Watch the video below to determine what cash drawer you purchased.