APG Job Opportunities

To apply for open positions, provide a current resume and send us your contact information by email:  hr@us.cashdrawer.com

If you need any assistance seeking a job opportunity at this company, or if you need reasonable accommodation with the application process, please call 763-571-5000 or contact us at hr@us.cashdrawer.com

APG Cash Drawer, LLC is a privately held corporation based in Minneapolis, Minnesota. APG manufactures a broad range of high-quality cash drawers and other related products, with thousands of domestic and international customers. APG currently has the following job opening(s):

 Career Openings:

Customer Relations Representative

Summary:

 

This positions primary responsibilities are to our Distribution customers. They manage all activity for our US Distribution Channel, including order entry and customer support. As a part of the Customer Relations team they ensure all customer phone calls and emails are addressed.

 

Essential Duties and Responsibilities:

 

  • Manage complete ordering process
  • Manage customer disputes
  • Follow-up with website leads
  • Organize and or process any report needs for Account Managers
  • Attract and refer new customers and pass on all appropriate leads to the proper account manager or Distributor.
  • Follow-up on any new lead open cases as needed
  • Help in identifying new product ideas
  • Manage all RMA requests along with stock rotations
  • Log and follow up on all customer feedback
  • Maintain processes according to our ISO procedures
  • Exhibit leadership by living the “APG Way;” practicing the 33 Fundamentals and Guiding Principles

 

Qualifications:

 

  • Demonstrated good organizational skills, common sense, integrity, and good personal management skills. Proficient in Microsoft Word and Microsoft Excel.
  • Maintain a professional demeanor, establish ethical relationships, and positively promote APG at all times.
  • Good communications skills, both orally and written.
  • Strong oral/written communication skills, with high attention to details.

 

Education:

 

  • Bachelor’s Degree preferred, 2-5 years of experience or equivalent combination of education and work experience preferred.
  • Experience with Contact Management Software and Visual Manufacturing a plus.

 

APG Cash Drawer is an EO/AA/M/F/D/V Employer