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Theft is one of the retail world’s biggest challenges. Especially in the independent convenience sector where stores are often manned by a handful of people that are not equipped with the latest security gizmos. In fact, nearly half of retailers (49%) have experienced theft of cash from their premises. This hurts businesses and their customers because merchants often have to pass on these losses by raising prices. With cash management solutions, businesses can fight back against theft and achieve an advantage over competitors.
Grupo Compostelana is a family owned restaurant chain on the Canary Islands providing excellent food and hospitality to its customers. Some of the restaurants specialize in pizza or fish whilst others provide a variety of food in a very warm, contemporary environment. The restaurants are usually very busy serving customers at lunch time and in the evenings; some stay open until the early morning.
The Costcutter store in Porthleven, UK, is a busy place, especially in the summer months when tourists flock to the seaside town. The staff were spending more than two hours daily counting money, calculating cash floats and topping up tills, which hurt productivity. With multiple cashiers using the same tills, it was difficult to hold anyone accountable for discrepancies.
Erik Metzdorf knows what it’s like to be a victim of your own success. When his food truck, Metzy’s Taqueria, rolled onto the streets of Newburyport, MA in spring 2014, a line of customers wanting to buy tacos and burritos wrapped around the block. While it shouldn’t take more than a few minutes to fulfill an order, customers were forced to wait much longer.
In his vision for Fortina Italian restaurants, Rob Krauss saw a perfect combination of hospitality with expedience. His hostesses and servers would work in tandem to deliver service with a smile, with tableside orders going directly to the kitchen to accelerate food preparation and minimize waits. Customer information would be captured and stored for follow-up marketing.
The Juice Bar at LVAC, a health foods eatery in Las Vegas, needed a POS system that reflected its corporate image – light and modern. But the company was stuck with an expensive legacy system that put too many restrictions on its operations. On a reference from a customer, Juice Bar owners turned to POS software provider Next Den Gine for a better solution. Next Gen Dine delivered a system integrating components of mobile and stationary POS solutions that specifically addressed the client’s requirements.
The 2014 PGA Memorial Tournament hosted by golfing legend Jack Nicklaus delivered a couple of significant firsts. For the first time, Japanese golfer Hideki Matsuyama won the tournament, and APG Cash Drawer debuted its Stratis Integration System as part of a mobile POS solution used at concession and food stations. The “whole-in-one” solution featured iPads as POS stations, Epson printers, and state-of-the-art software from APG partner Lavu Inc. Culinetwork, a POS solutions provider and Lavu partner, installed the system in the days leading up to the golf competition, which raised $148,000 for the Neonatal Intensive Care Unit at Nationwide Children’s Hospital.
A job well done brings many rewards, and if you’re in the business of developing and installing POS software, rewards can come in the form of customer referrals. Such was the case when Revel Systems got an inquiry to replace the cash registers at a San Francisco craft beer store with an iPad-based POS solution and APG cash drawers.
Sometimes opportunities pop up in the unlikeliest places. Just ask Chris Pace, who ended up with a new
business after doing a friend favor – to replace a legacy POS system in the friend’s coffee shop with an iPad based solution. After researching available options, Pace assembled a solution consisting of iPads, a ShopKeep POS application, and APG Vasario cash drawers.