These are trying times for restaurants and retailers. You`re dealing with supply chain issues and a labor shortage. Frustration is running high among customers, who too often are lashing out at retail and restaurant workers. The "Great Resignation" has impacted...
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Blog + Thought Leadership on POS Trends
Ten Retail Trends to Watch in 2022
Due to the COVID-19 pandemic, 2021 proved to be another atypical year for retailers. As we look into the coming year, don't expect things to go back to normal just yet. 2022 will bring its own set of opportunities and...
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Cash Advocates Fight for American Freedoms of Payment Choice in Washington
While the cashless movement gained momentum during the early stages of the COVID-19 pandemic, advocates of the right to use cash are taking their fight to Congress. In July, Rep. Donald M. Payne Jr., D-NJ, introduced a bill to prohibit...
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Integrating Cash With Digital Channels
The COVID-19 pandemic raised safety concerns over cash handling, but those fears dissipated as the pandemic dragged on. By October 2020, cash had rebounded and reasserted itself as "the top way to make a purchase throughout 2020," according to a...
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Mobile-first Approach: Not Just For Small Shops Anymore
The COVID-19 pandemic caused a sudden 8.5% decline in adoption of mobile POS systems, but implementation will accelerate in the next four years. By 2025, the mPOS installed base will grow by 20%, according to an IHL Group projection. Retailers...
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Five Post-Pandemic Investments For Retailers
As the number of vaccinated people increases, states are lifting pandemic restrictions to restore some sense of normalcy. Even the most stringent cities and states are in the process of returning stores and restaurants to full capacity - a welcome...
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Cash Use Remains Strong Through The Pandemic
The Covid-19 pandemic has accelerated "cashless society" efforts around the globe. Understandably, consumers grew concerned over the possibility of contracting the virus by handling cash. Meanwhile, retailers had to scramble to continue operating even when they had to temporarily close...
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Why Retailers Should Include Cash Payments as Part of Their Post Pandemic Payment Strategy?
The pandemic has brought new energy to the cashless movement, but cash still isn't going away. Too many people, especially the elderly as well as the unbanked and underbanked, depend on legal tender for their purchases. That's because cash is...
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Retailers Plan Significant Post-Pandemic Investments
Despite consumers' growing dependence on digital shopping channels, nearly 92% of all sales in 2021 will be fulfilled through local brick and mortar stores, according to IHL research. Meanwhile, local stores are changing, as retailers rush to accommodate new shopping...
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Seven Retail Predictions for 2021
The U.S. and global economies saw significant upheaval because of the COVID-19 pandemic. Apart from grocery, the retail industry took the brunt of the pandemic. The challenges were widespread and resulted in an alarming number of both temporary and permanent...
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