Category: SMARTtill

NRF 2017 Exhibition Recap

NRF has come a long way since its early days in the ballroom of the New York Hilton. Retail’s Big Show now spans the entire retail technology universe. One exciting highlight was Sir Richard Branson, founder of the Virgin Group, visiting the show this year to give a keynote presentation on how to keep a

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2017 Outlook: Eight POS Trends to Watch

Each new year brings changes, reaffirmation of trends and patterns, and new developments. In the retail and hospitality space, expect to see in 2017 a continuation of the trend toward mobility, cloud-based solutions and the emergence of Unified Commerce strategies. Some belt-tightening is also likely as these industries wade through economic and political uncertainties, particularly

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Two Reasons Why You Should Visit APG at NRF 2017

  NRF’s annual “Retail’s Big Show” is right around the corner! The show will take place January 15-17, 2017 in New York City. The APG team will bring its global products, solutions, and technical experts to present during the “Big Show.” There are two reasons that you, as a retailer, VAR, ISV, or reseller, should

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The Unknown Truth About Self-Checkout

If you’ve been through a self-checkout lane at a supermarket or department store, you’ve probably concluded that “self” is more aspiration than reality. Something always seems to go wrong, prompting the self-checkout machine to inform you an attendant is on the way to help. Perhaps the scanner can’t scan a coupon or an item’s bar-code.

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Supermarket Managers Pressed for Time

While nine of 10 US grocery store department managers in a recent survey said they love their jobs, many lamented “not having enough time” to do them effectively even though survey participants gave themselves high marks for time management. About half of the respondents said their departments don’t get “enough labor hours to effectively complete

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Equipmag’s Paris Retail Week Focuses on Retail Innovation

Cash management and retail innovation were among the hot topics during the Paris Retail Week 2016 show in mid-September. APG representatives attended the event, which drew more than 48,000 show-goers and about 1,000 companies. While at the event, we had the opportunity to shake hands with other players in the retail and technology industries, and ask

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Boosting Cashier Etiquette with Cash Management Technology

Technology gets a bad rap for changing human interaction in unwelcome ways – teenagers using their cellphones at dinner, lack of decorum in social media, and dangerous use of texting while driving, to name a few. So it’s nice when you can point to an example of technology improving human contact. We’re talking about the

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Polymer Pound Notes to Redefine ‘Paying with Plastic’

Come September, “paying with plastic” in the United Kingdom won’t necessarily mean swiping a charge or debit card. That’s because the Bank of England (BoE) is introducing a new polymer £5 bill – or “note” in the local parlance – and plans to follow it up with £10 and £20 denominations in 2017 and 2020,

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Customer Experience Grabs the Spotlight at European Retail Tech Shows

If there was a prevailing trend discussed at the EuroCIS and RBTE retail tech trade shows this year, it was about making customer interaction easier. Everywhere you turned during the events, someone was talking about checkout solutions and business analytics that can help improve the customer experience. EuroCIS took place in Dusseldorf, Germany, at the

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Expanding the Role of the Trusted Advisor through Cash Management

One of the biggest challenges retailers face is the cost of handling cash. Between counting cash repeatedly, reconciling cash drawer amounts, and transporting bills and coins to the bank, a lot of time and money is spent on managing the process. In a recent conversation with a Tier 1 retailer, we learn they count/handle cash

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