Category: Loss Prevention

2017 Outlook: Eight POS Trends to Watch

Each new year brings changes, reaffirmation of trends and patterns, and new developments. In the retail and hospitality space, expect to see in 2017 a continuation of the trend toward mobility, cloud-based solutions and the emergence of Unified Commerce strategies. Some belt-tightening is also likely as these industries wade through economic and political uncertainties, particularly

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The Unknown Truth About Self-Checkout

If you’ve been through a self-checkout lane at a supermarket or department store, you’ve probably concluded that “self” is more aspiration than reality. Something always seems to go wrong, prompting the self-checkout machine to inform you an attendant is on the way to help. Perhaps the scanner can’t scan a coupon or an item’s bar-code.

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Fighting Counterfeit Bills in Retail this Holiday Season

Retailers know this cold fact: Receive a counterfeit bill, and you’re often stuck with it. Counterfeit bills cannot be exchanged for real currency, and trying to pass one off to someone else is illegal. The chances of a retailer getting stuck with a fraudulent bill are fairly high. During the busy holiday season, business often

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Supermarket Managers Pressed for Time

While nine of 10 US grocery store department managers in a recent survey said they love their jobs, many lamented “not having enough time” to do them effectively even though survey participants gave themselves high marks for time management. About half of the respondents said their departments don’t get “enough labor hours to effectively complete

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Equipmag’s Paris Retail Week Focuses on Retail Innovation

Cash management and retail innovation were among the hot topics during the Paris Retail Week 2016 show in mid-September. APG representatives attended the event, which drew more than 48,000 show-goers and about 1,000 companies. While at the event, we had the opportunity to shake hands with other players in the retail and technology industries, and ask

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Customer Experience Grabs the Spotlight at European Retail Tech Shows

If there was a prevailing trend discussed at the EuroCIS and RBTE retail tech trade shows this year, it was about making customer interaction easier. Everywhere you turned during the events, someone was talking about checkout solutions and business analytics that can help improve the customer experience. EuroCIS took place in Dusseldorf, Germany, at the

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Expanding the Role of the Trusted Advisor through Cash Management

One of the biggest challenges retailers face is the cost of handling cash. Between counting cash repeatedly, reconciling cash drawer amounts, and transporting bills and coins to the bank, a lot of time and money is spent on managing the process. In a recent conversation with a Tier 1 retailer, we learn they count/handle cash

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New POS Security Requirements Affect Industry Partners

Retail businesses are constantly under attack by cybercriminals trying to steal payment card data – and in some cases, retailers are making it easier for hackers to succeed. In fact, credit card company Visa has found that improperly installed POS applications and merchant payment devices create the conditions hackers like to exploit to steal information.

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Mobile Payments Technology Needs a Boost

Mobility is a computing inevitability. Look around and you’re bound to see someone using a WiFi connection or sticking their nose in a smartphone. So why is adoption of mobile technology slower than expected at the point of sale? Several recent research reports indicate merchants have been slow to implement mobile POS (mPOS) systems, and

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Adding Value With Cash Management Solutions

Having lots of cash may seem like a good problem to have. For convenience stores or small retail shops that rely on cash for most transactions, it could become a problem the retailer can’t afford to ignore. That’s because an environment with a lot of cash transactions often is subject to mistakes and mischief. For

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