Category: Customer Loyalty

Manufacturer Brand Erosion: Protecting Brand Identity through Channel Partners

APG Cash Drawer, like many other manufacturers, relies on the indirect sales channel to get our products and solutions into the hands of our end user customers. This involves working with distributors, POS resellers, OEMs and software developers to ensure our products and services deliver maximum value. At APG we understand the important role our channel

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Still Not Comfortable with Millennials? Wait till You See Generation Z

Employers are still coming to terms with how to accommodate the work habits of millennials. You remember Millennials, the generation that reached adulthood around 2000 and brought a fair amount of change. They prefer flexible hours, have a strong sense of work/life balance, and want to be rewarded for their work with clear career advancement

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The Unknown Truth About Self-Checkout

If you’ve been through a self-checkout lane at a supermarket or department store, you’ve probably concluded that “self” is more aspiration than reality. Something always seems to go wrong, prompting the self-checkout machine to inform you an attendant is on the way to help. Perhaps the scanner can’t scan a coupon or an item’s bar-code.

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APG Partner Toast Cures Popular Food Truck’s POS Woes

Erik Metzdorf knows what it’s like to be a victim of your own success. When his food truck, Metzy’s Taqueria, rolled onto the streets of Newburyport, MA in spring 2014, a line of customers wanting to buy tacos and burritos wrapped around the block. While it shouldn’t take more than a few minutes to fulfill

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APG: The Channel Is Our Lifeline

APG Cash Drawer has always done business through the channel, and we plan to continue this approach well into the future. As new players find their way into the POS channel, we thought this would be a good time to reaffirm our commitment to the indirect channel model and our channel partners. Our sales model

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Boosting Cashier Etiquette with Cash Management Technology

Technology gets a bad rap for changing human interaction in unwelcome ways – teenagers using their cellphones at dinner, lack of decorum in social media, and dangerous use of texting while driving, to name a few. So it’s nice when you can point to an example of technology improving human contact. We’re talking about the

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Creating Customer Loyalty Today and in the Future

Steve Cuntz, the CEO of BlueStar, one of our largest distribution partners says often that there is no single action or event that contributes to their success. It’s the continual actions and efforts of their employees every day that creates loyalty among their customers.  Those activities enable their customers to utilize and understand the value

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Mark Olson
Mark Olson
President
John Meilahn
John Meilahn
V.P. of Global Sales
Stephen Bergeron
Stephen Bergeron
V.P. of Global Marketing
Dale Dahlberg
Dale Dahlberg
V.P. of Operations
Paul St. George
Paul St. George
Director of Mobility and Interfaces
Breanna Brown
Breanna Brown
Creative Marketing Ambassador
Bob Daugs
Bob Daugs
Director of Product Management
Ann Klein
Ann Klein
Distribution Channel Manager
Jarrett Buckholz
Jarrett Buckholz
Business Solutions Coordinator
Bryan Burk
Bryan Burk
OEM Account Manager
Andrew Carr
Andrew Carr
Managing Director
Nick Markwell
Nick Markwell
Senior Account Manager, SMARTtill®
Judit Ruckes
Judit Ruckes
Marketing Manager
Nick Westgate
Nick Westgate
IT Manager & Sales Admin Manager