Category: Customer Loyalty

The Unknown Truth About Self-Checkout

If you’ve been through a self-checkout lane at a supermarket or department store, you’ve probably concluded that “self” is more aspiration than reality. Something always seems to go wrong, prompting the self-checkout machine to inform you an attendant is on the way to help. Perhaps the scanner can’t scan a coupon or an item’s bar-code.

Continue Reading

APG Partner Toast Cures Popular Food Truck’s POS Woes

Erik Metzdorf knows what it’s like to be a victim of your own success. When his food truck, Metzy’s Taqueria, rolled onto the streets of Newburyport, MA in spring 2014, a line of customers wanting to buy tacos and burritos wrapped around the block. While it shouldn’t take more than a few minutes to fulfill

Continue Reading

APG: The Channel Is Our Lifeline

APG Cash Drawer has always done business through the channel, and we plan to continue this approach well into the future. As new players find their way into the POS channel, we thought this would be a good time to reaffirm our commitment to the indirect channel model and our channel partners. Our sales model

Continue Reading

Boosting Cashier Etiquette with Cash Management Technology

Technology gets a bad rap for changing human interaction in unwelcome ways – teenagers using their cellphones at dinner, lack of decorum in social media, and dangerous use of texting while driving, to name a few. So it’s nice when you can point to an example of technology improving human contact. We’re talking about the

Continue Reading

Creating Customer Loyalty Today and in the Future

Steve Cuntz, the CEO of BlueStar, one of our largest distribution partners says often that there is no single action or event that contributes to their success. It’s the continual actions and efforts of their employees every day that creates loyalty among their customers.  Those activities enable their customers to utilize and understand the value

Continue Reading